Respond to Tasks

In this article, you will learn how to respond with the UtiliSync Inspect app to Tasks that are assigned to you.

When a Task has been assigned to you, you will receive an email with a link to view the Task. There are two ways you can open and respond to the Task. Instructions are given below for each.

Instructions (using the email link)

1. Click on the link View Task to respond to the Task.
2. Next, you will sign in to UtiliSync with your email address.
3. Once you are signed in, the Task will load. Enter your response, and add photos if desired.  
4. Select Submit when you are finished.
5. If you return to your email and see that you have been assigned another Task, select the link for the new Task. If you are already signed in to UtiliSync, you don't have to sign in again for 2 weeks. You will go straight to the Site Info page in the UtiliSync app.

Instructions (not using the email link)

1. You can sign in directly through inspect.utilisync.app/sites with your email address.
2. Tap on your site on the map and the Site Info panel will open.
3. In the Info panel, you can (a) open the Tasks tab, or (b) expand the Site Info page with the opposing arrows and then see the Tasks dialog there. Both methods will take you to the same list of Tasks, it is just your preference of how much other Site information you want to see at the same time.

4. Tap on the task in the Tasks dialog, enter your response, and add photos if desired.  
5. Select Submit when you are finished.
6. You can check on your Site Tasks anytime using this method, but it does require the added step of finding the correct site on your map, whereas using the link in the email takes you directly to the correct site's task.

Success! You can now respond to Tasks in UtiliSync.