Complete a Ticket Offline
This article explains how to complete a ticket offline using the UtiliSync 811 app.
Instructions
- Open the UtiliSync app when you have a good internet connection. This will ensure that all new tickets up to that point are in your ticket list.
- Select a ticket from the Ticket List (You are unable to select a ticket on your map when you are working offline).
- Clear your ticket and the information will be saved to your device until you can download it.
Success! You have completed a ticket offline! When you get back online, you will need to Upload Your Tickets Submitted Offline.